At the Lighthouse Keeper’s Cottage we only ask you for the information we need to manage your booking, send you newsletters and offers if you want them, and to understand how our website is used.
We do not pass any of your data to third parties for advertising or marketing.
We capture anonymised information about all visits to our website to help improve the website. We also capture data on how visitors find our website. To help us do this, our website uses small pieces of code called “cookies”.
Use of our Telephone, Wifi and Broadband
Our telephone and broadband provider is Zen Internet and their Privacy Statement is here. We receive itemised phone bills so we will be aware of the numbers, duration and costs of any calls that you make and we reserve the right to charge them to you at cost plus an administration fee. We have no direct access to data about your use of the wifi or broadband, however if the legal authorities ask us to provide information about usage, logs or other records we will work with our telephone and broadband provider to co-operate to the fullest extent.
Information we keep
We record your name and the dates of your booking and the dates and amounts of your payments in our accounting system. We keep this data for as long as the Inland Revenue require us to keep our financial records.
News and updates
We may still email you about your booking even if you opt out of our marketing emails.
Our Data Protection officer is Ben Makin, and you can contact Ben at firstname.lastname@example.org.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).